Privacy Policy:

1. Introduction

The purpose of this privacy policy is to explain how Auto Remorquage Rive Nord collects, uses, protects and shares your personal information when you use our website or services. We are committed to respecting your privacy and protecting your personal data in accordance with applicable laws.

2. Collection of personal information

When you use our site, we may collect certain personal information, including:
  • Full name
  • Phone number
  • Email address
  • IP address
  • Information relating to the service request (example: type of service requested, location, etc.)
This information is collected when you fill out a contact form, sign up for a newsletter or contact our team for a towing or assistance service.

3. Use of Information

The information collected is used for several purposes:
  • Providing our services: We use your information to process your towing, breakdown or roadside assistance requests, and to provide you with information about our services.
  • Customer service: We may use your contact information to respond to your questions, requests or complaints about our services.
  • Improving user experience: We analyze the data collected to improve our site, personalize your experience and meet your needs.
  • Marketing communications: If you have consented to receive information from us, we may send you communications by email or telephone regarding our services or promotions.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with third-party partners or service providers in the following situations:
  • Subcontractors: We share your information with partners who help us provide our services (e.g., website maintenance services, online payment services).
  • Legal Obligations: We may disclose your information if required by law, in the context of a legal proceeding or a government request.

5. Data Security

Auto Remorquage Rive Nord takes appropriate security measures to protect your personal information from loss, unauthorized access, disclosure or modification. We use secure protocols for the transmission of sensitive data (e.g. SSL encryption).

6. Cookies

Our site uses cookies to improve the user experience. A cookie is a small file stored on your device that tracks your actions on the site. You can control the use of cookies through your browser settings. If you refuse cookies, some features of the site may not function properly.

7. Your Rights

In accordance with data protection laws, you have the following rights regarding your information:
  • Right of access: You have the right to obtain information about the personal data we hold about you.
  • Right of rectification: You can request the correction of any incorrect information.
  • Right to erasure: You can request the deletion of your personal information, subject to certain exceptions.
  • Right to object: You can object to the use of your personal data for marketing purposes.
To exercise your rights, please contact us by email at contact@auto-remorquage-rn.com.

8. Modification of the privacy policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to consult this page regularly to stay informed of changes.

9. Contact

For any questions or requests regarding this privacy policy, you can contact us at the following address: Email :contact@auto-remorquage-rn.com Phone number : 514-885-7711